BOSSES of a care home which had a damning inspection report and a break out of E coli say they're confident a new action plan will deliver improvements.

Manor Care Home failed four out of five standards in an inspection report and some people living there had been infected by E. coli following an investigation last October.

Cheshire & Merseyside Health Protection Team, Public Health England identified the substance caused by a bacteria which resulted in visits made to the home by specialist staff in infection control.

Dr. Anjila Shah from the Public Health England Cheshire & Merseyside Centre said: “All staff, patients and visiting GPs to the care home were informed about the situation at the time.

"A detailed action plan outlining Infection control measures that were needed to be put in place was drawn up.

'There were no deaths due to the infection'

"The home cooperated with our investigations and put in place necessary actions to ensure a good standard of infection control within the home. There were no deaths due to the infection during that time and there have been no further cases detected."

In addition, The CQC inspection report identified failings in the care and welfare of people who use services, staffing, management of medicine and assessing and monitoring the quality of service provision.

Part of the report stated: "Care and treatment was not planned and delivered in a way that ensured people’s safety and welfare because care plans were not up to date and fit for purpose.

"Findings did not demonstrate that people could have their medicines at all the times that they need them, and in a safe way.

'Many of the staff had not received in depth dementia training'

"There was not enough qualified, skilled and experienced staff on duty to meet people’s needs. Many of the staff had not received in depth training in relation to dementia care.

Manor Care Home submitted its action plan to the Care Quality Commission in November.

Anjum Hussain, who has owned Manor Care Home with his brother since 2008, told the Guardian: “We had a good inspection report last February, fully compliant, but our standards slipped and we are aware of that.

'We are doing what needs to be done'

“We have changed the management and increased the staff, we are doing what needs to be done.

“We have been working with the CQC and other regulatory bodies to address the issues raised in the report. We have appointed a new manager, Susan Jones, to lead the home through the changes. 

"At the end of this month, we will have fully delivered on our commitments, and we expect that at the next visit, CQC will be able to report positively on the improvements. 

"I am extremely grateful to our loyal staff for pulling together and working tremendously hard at bringing about the changes required.”